Customer experience is a pretty broad term, literally encapsulating every interaction that a human being has with your organization and brand. The term “digital customer experience” appeared with the rise of customer experience in general. Like any cool new buzzword, the term digital CX has many meanings depending on who’s doing the talking. But what does […]
The post Digital Customer Experience: What Does it Mean? appeared first on Jacquette Consulting | Customer experience (CX) designers, custom software developers.